# Plugin Marketplace

**URL:** https://forums.creativeclouddeveloper.com/c/plugin-marketplace/66.md?page=1

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## [Access Restricted on Adobe Exchange](https://forums.creativeclouddeveloper.com/t/access-restricted-on-adobe-exchange/11599)

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**Author:** [@sttk3](https://forums.creativeclouddeveloper.com/u/sttk3)\
**Replies:** 11\
**Last updated:** [December 20, 2025, 12:35am UTC](https://forums.creativeclouddeveloper.com/t/access-restricted-on-adobe-exchange/11599 "2025-12-20T00:35:51Z")

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Trying to search for plugins on Adobe Exchange displays “Access Restricted”, showing nothing. I am a licensed individual user with multiple plugins listed in the marketplace. Is Adobe Exchange currently functioning p…

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## ["Your plugin was removed/uninstalled from our Creative Cloud account even though we have a subscription" -- I get these emails \*constantly\*](https://forums.creativeclouddeveloper.com/t/your-plugin-was-removed-uninstalled-from-our-creative-cloud-account-even-though-we-have-a-subscription-i-get-these-emails-constantly/11559)

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**Author:** [@king\_anton](https://forums.creativeclouddeveloper.com/u/king_anton)\
**Replies:** 8\
**Last updated:** [December 8, 2025, 6:04pm UTC](https://forums.creativeclouddeveloper.com/t/your-plugin-was-removed-uninstalled-from-our-creative-cloud-account-even-though-we-have-a-subscription-i-get-these-emails-constantly/11559 "2025-12-08T18:04:03Z")

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I am growing tired of doing customer support work on behalf of Adobe / the Creative Cloud application. I receive probably 10-20x more emails from users of my plugin having problems with the Adobe platform itself, vs. hav…

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## [Adobe Exchange – UXP Featured Image Missing](https://forums.creativeclouddeveloper.com/t/adobe-exchange-uxp-featured-image-missing/11579)

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**Author:** [@Alexandr\_Stroganov](https://forums.creativeclouddeveloper.com/u/Alexandr_Stroganov)\
**Replies:** 0\
**Last updated:** [December 2, 2025, 3:55am UTC](https://forums.creativeclouddeveloper.com/t/adobe-exchange-uxp-featured-image-missing/11579 "2025-12-02T03:55:18Z")

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Hi, After the recent update of the Adobe Exchange website, the Featured line was reshuffled: older CEP plugins were removed from this block, and new UXP plugins (plus some CEP panels) were added. The issue is that new …

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## [How the Plugins Marketplace could be improved – Detailed feedback](https://forums.creativeclouddeveloper.com/t/how-the-plugins-marketplace-could-be-improved-detailed-feedback/5992)

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**Author:** [@Alexandr\_Stroganov](https://forums.creativeclouddeveloper.com/u/Alexandr_Stroganov)\
**Replies:** 3\
**Last updated:** [October 25, 2025, 11:29pm UTC](https://forums.creativeclouddeveloper.com/t/how-the-plugins-marketplace-could-be-improved-detailed-feedback/5992 "2025-10-25T23:29:39Z")

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English is not my native language, so there may be some inaccuracies in the text. I would also like to thank Thomas Zagler for his help in compiling the feedback. Since the thread is very long, I used the expand/collaps…

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## [Is external API calling allowed in a Photoshop plugin?](https://forums.creativeclouddeveloper.com/t/is-external-api-calling-allowed-in-a-photoshop-plugin/11445)

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**Author:** [@sandortoth80](https://forums.creativeclouddeveloper.com/u/sandortoth80)\
**Replies:** 2\
**Last updated:** [September 26, 2025, 6:30am UTC](https://forums.creativeclouddeveloper.com/t/is-external-api-calling-allowed-in-a-photoshop-plugin/11445 "2025-09-26T06:30:58Z")

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I would like to create a Photoshop plugin that resizes a PSD document opened by a user to specific dimensions and creates new PSD files. The planned operation would be as follows: 1. The plugin analyzes the contents of…

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## [Getting featured in the Plugin Marketplace](https://forums.creativeclouddeveloper.com/t/getting-featured-in-the-plugin-marketplace/11409)

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**Author:** [@toumix23](https://forums.creativeclouddeveloper.com/u/toumix23)\
**Replies:** 5\
**Last updated:** [September 22, 2025, 6:28pm UTC](https://forums.creativeclouddeveloper.com/t/getting-featured-in-the-plugin-marketplace/11409 "2025-09-22T18:28:22Z")

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Hello , we have a few plugins listed on the Adobe Marketplace, one of them is doing really good with 29 five star reviews and over a 1k installs. We recently became official Deepl partners which guarantees more credebil…

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## [Pre-publishing of plugins for group of testers before release](https://forums.creativeclouddeveloper.com/t/pre-publishing-of-plugins-for-group-of-testers-before-release/11355)

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**Author:** [@andrew\_zaikin](https://forums.creativeclouddeveloper.com/u/andrew_zaikin)\
**Replies:** 1\
**Last updated:** [August 25, 2025, 10:58pm UTC](https://forums.creativeclouddeveloper.com/t/pre-publishing-of-plugins-for-group-of-testers-before-release/11355 "2025-08-25T22:58:26Z")

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In the Apple Store and other marketplaces, there’s an option to distribute a signed, production-ready application to a closed group of users (e.g. testers) before the public release. I couldn’t find a similar option in …

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## [Plugin version outdated in Managed Packages](https://forums.creativeclouddeveloper.com/t/plugin-version-outdated-in-managed-packages/10881)

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**Author:** [@lucas.mendes.vidmob](https://forums.creativeclouddeveloper.com/u/lucas.mendes.vidmob)\
**Replies:** 6\
**Last updated:** [July 31, 2025, 1:36pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-version-outdated-in-managed-packages/10881 "2025-07-31T13:36:30Z")

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Hello, I am the owner of Vidmob Plugin. My Plugin is showing version 2.8.0 when my customers try to create a Managed Package, when the latest version in CC is 2.12.0. Is there a roll-out delay between CC and Managed Pac…

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## [Old version of the plugin when installing via Adobe Console](https://forums.creativeclouddeveloper.com/t/old-version-of-the-plugin-when-installing-via-adobe-console/11228)

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**Author:** [@ylvanyberg](https://forums.creativeclouddeveloper.com/u/ylvanyberg)\
**Replies:** 1\
**Last updated:** [July 30, 2025, 3:53pm UTC](https://forums.creativeclouddeveloper.com/t/old-version-of-the-plugin-when-installing-via-adobe-console/11228 "2025-07-30T15:53:37Z")

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Hi! We have several enterprise clients that have complained they get an old version of the plugin when they try to download it via Adobe Console. The file downloaded from Adobe Console is 1.2.1, while the latest versio…

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## [Missing sales of Adobe Plugin Marketplace](https://forums.creativeclouddeveloper.com/t/missing-sales-of-adobe-plugin-marketplace/9011)

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**Author:** [@sttk3](https://forums.creativeclouddeveloper.com/u/sttk3)\
**Replies:** 41\
**Last updated:** [May 27, 2025, 10:51pm UTC](https://forums.creativeclouddeveloper.com/t/missing-sales-of-adobe-plugin-marketplace/9011 "2025-05-27T22:51:27Z")

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@rauchwer @agandhi @vimalvarshney TagText, a CEP for Illustrator, was released and sold. However, the sales are not reflected in the sales figures; the money that Adobe or FastSpring received from customers did not reac…

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## [Unlisted Option for Marketpace](https://forums.creativeclouddeveloper.com/t/unlisted-option-for-marketpace/3476)

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**Author:** [@ddbell](https://forums.creativeclouddeveloper.com/u/ddbell)\
**Replies:** 7\
**Last updated:** [May 21, 2025, 7:19am UTC](https://forums.creativeclouddeveloper.com/t/unlisted-option-for-marketpace/3476 "2025-05-21T07:19:24Z")

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This is a feature request. I have a plugin (still CEP and being converted to UXP) that is very niche-specific so the target user base is fairly small. At the same time, the plugin has a steep learning curve and isn’t t…

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## [New Adobe Exchange UI Feedback/Complaint: Why does 4.7 out of 5 stars round down to 4 stars?](https://forums.creativeclouddeveloper.com/t/new-adobe-exchange-ui-feedback-complaint-why-does-4-7-out-of-5-stars-round-down-to-4-stars/10875)

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**Author:** [@king\_anton](https://forums.creativeclouddeveloper.com/u/king_anton)\
**Replies:** 0\
**Last updated:** [May 14, 2025, 8:34pm UTC](https://forums.creativeclouddeveloper.com/t/new-adobe-exchange-ui-feedback-complaint-why-does-4-7-out-of-5-stars-round-down-to-4-stars/10875 "2025-05-14T20:34:21Z")

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This is a minor gripe about the recent UI redesign for Adobe Exchange plugin listings: Why does it visually round down to the nearest star amount instead of more accurately matching the actual number? As an example, 4.7…

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## [Has the Adobe Exchange Support Team just completely STOPPED responding to all emails?](https://forums.creativeclouddeveloper.com/t/has-the-adobe-exchange-support-team-just-completely-stopped-responding-to-all-emails/10801)

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**Author:** [@king\_anton](https://forums.creativeclouddeveloper.com/u/king_anton)\
**Replies:** 2\
**Last updated:** [May 9, 2025, 10:36pm UTC](https://forums.creativeclouddeveloper.com/t/has-the-adobe-exchange-support-team-just-completely-stopped-responding-to-all-emails/10801 "2025-05-09T22:36:22Z")

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I am a plugin developer on the Adobe Exchange. For the last month or so the Adobe Exchange Support Team apparently hasn’t responded to any of the emails I’ve sent them or forwarded to them, specifically related to plugin…

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## [Why did all Adobe Exchange plugins suddenly stop showing up in Google Search?](https://forums.creativeclouddeveloper.com/t/why-did-all-adobe-exchange-plugins-suddenly-stop-showing-up-in-google-search/10009)

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**Author:** [@king\_anton](https://forums.creativeclouddeveloper.com/u/king_anton)\
**Replies:** 6\
**Last updated:** [March 23, 2025, 2:39pm UTC](https://forums.creativeclouddeveloper.com/t/why-did-all-adobe-exchange-plugins-suddenly-stop-showing-up-in-google-search/10009 "2025-03-23T14:39:59Z")

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I just noticed this over the last couple of days: For some reason, Adobe Exchange plugin listing pages have just completely stopped showing up on Google Search results. Like, nowhere to be found. Even if I exactly type …

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## [How to determine whether plugins/add-ons is visible in the EU region or not?](https://forums.creativeclouddeveloper.com/t/how-to-determine-whether-plugins-add-ons-is-visible-in-the-eu-region-or-not/9081)

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**Author:** [@sttk3](https://forums.creativeclouddeveloper.com/u/sttk3)\
**Replies:** 17\
**Last updated:** [March 10, 2025, 4:03am UTC](https://forums.creativeclouddeveloper.com/t/how-to-determine-whether-plugins-add-ons-is-visible-in-the-eu-region-or-not/9081 "2025-03-10T04:03:01Z")

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@Ingo If plugins/add-ons are accidentally hidden in the EU region for some reason, non-EU developers cannot notice it. How do we check? There ware some suggestions such as using a VPN or using a different account. Rel…

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## [Random plugin review notice](https://forums.creativeclouddeveloper.com/t/random-plugin-review-notice/9424)

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**Author:** [@Karmalakas](https://forums.creativeclouddeveloper.com/u/Karmalakas)\
**Replies:** 1\
**Last updated:** [February 20, 2025, 7:45am UTC](https://forums.creativeclouddeveloper.com/t/random-plugin-review-notice/9424 "2025-02-20T07:45:41Z")

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I just got an email from ccintrev \[et\] adobe.com Hi Team, We are writing this to inform you that we are using a coupon on 18 Feb 2025 for testing some workflows on your {plugin}. You might receive notification for co…

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## [Enter your trader information to comply with the EU DSA](https://forums.creativeclouddeveloper.com/t/enter-your-trader-information-to-comply-with-the-eu-dsa/9051)

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**Author:** [@Ingo](https://forums.creativeclouddeveloper.com/u/Ingo)\
**Replies:** 14\
**Last updated:** [February 9, 2025, 5:42pm UTC](https://forums.creativeclouddeveloper.com/t/enter-your-trader-information-to-comply-with-the-eu-dsa/9051 "2025-02-09T17:42:29Z")

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Developers can now add their required profile details to ensure continued visibility for users in the European Union (EU). Be sure to update your information before February 16th to remain compliant. This requirement sti…

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## [Sharing plugins with testers](https://forums.creativeclouddeveloper.com/t/sharing-plugins-with-testers/9016)

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**Author:** [@ismail3762](https://forums.creativeclouddeveloper.com/u/ismail3762)\
**Replies:** 1\
**Last updated:** [February 9, 2025, 11:24am UTC](https://forums.creativeclouddeveloper.com/t/sharing-plugins-with-testers/9016 "2025-02-09T11:24:36Z")

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I am looking for a way to securely share my plugin with a potential tester without incurring a charge. I was wondering if it is possible to create a one-time 100% discount coupon that would allow them to download and tes…

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## [Missing supported languages on every new plugin version](https://forums.creativeclouddeveloper.com/t/missing-supported-languages-on-every-new-plugin-version/9149)

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**Author:** [@Karmalakas](https://forums.creativeclouddeveloper.com/u/Karmalakas)\
**Replies:** 0\
**Last updated:** [January 29, 2025, 3:30pm UTC](https://forums.creativeclouddeveloper.com/t/missing-supported-languages-on-every-new-plugin-version/9149 "2025-01-29T15:30:58Z")

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In Developer Distribution portal, whenever I add a new version of a listing, the form doesn’t pick up my previously checked supported languages by the plugin. Every single time I have to check them again and again… Is t…

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## [Generate promo codes (vouchers)](https://forums.creativeclouddeveloper.com/t/generate-promo-codes-vouchers/3111)

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**Author:** [@Karmalakas](https://forums.creativeclouddeveloper.com/u/Karmalakas)\
**Replies:** 8\
**Last updated:** [January 21, 2025, 9:10am UTC](https://forums.creativeclouddeveloper.com/t/generate-promo-codes-vouchers/3111 "2025-01-21T09:10:52Z")

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Hi, I know for sure it’s somehow possible to create some discount codes. I got one when upgrading a plugin I use from CEP to UXP and developer had this plugin with free lifetime updates. So he sent these codes to all pl…

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## [Can't update my listings](https://forums.creativeclouddeveloper.com/t/cant-update-my-listings/9057)

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**Author:** [@Karmalakas](https://forums.creativeclouddeveloper.com/u/Karmalakas)\
**Replies:** 2\
**Last updated:** [January 19, 2025, 8:44am UTC](https://forums.creativeclouddeveloper.com/t/cant-update-my-listings/9057 "2025-01-19T08:44:26Z")

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I can’t update any listing info. I get an error: 422 Invalid action update. Unable to CREATE the MCR when publisher is in status PENDING I’ve submitted my EU DSA required info and it’s in pending state, so I assume t…

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## [When does the money come into ‘fastspring’?](https://forums.creativeclouddeveloper.com/t/when-does-the-money-come-into-fastspring/8944)

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**Author:** [@OVJECT](https://forums.creativeclouddeveloper.com/u/OVJECT)\
**Replies:** 0\
**Last updated:** [December 27, 2024, 6:43am UTC](https://forums.creativeclouddeveloper.com/t/when-does-the-money-come-into-fastspring/8944 "2024-12-27T06:43:31Z")

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FastSpring Key = Payouts Account Seller ID Is the information above correct? I paid for a plugin I created on the Market. The money did not come to ‘FastSpring’. Where did the money go?

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## [Adobe’s Winter Break (may impact your plugin review)](https://forums.creativeclouddeveloper.com/t/adobe-s-winter-break-may-impact-your-plugin-review/8903)

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**Author:** [@Erin\_Finnegan](https://forums.creativeclouddeveloper.com/u/Erin_Finnegan)\
**Replies:** 0\
**Last updated:** [December 19, 2024, 10:43pm UTC](https://forums.creativeclouddeveloper.com/t/adobe-s-winter-break-may-impact-your-plugin-review/8903 "2024-12-19T22:43:13Z")

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Our add-on and plugin review team will be celebrating the holidays, and offline from December 24, 2024 through January 1, 2025. We will resume reviews from January 2, 2025. Any submissions not finalized before the break,…

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## [Email that can be sent with the subscription or purchase](https://forums.creativeclouddeveloper.com/t/email-that-can-be-sent-with-the-subscription-or-purchase/8553)

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**Author:** [@webexpress](https://forums.creativeclouddeveloper.com/u/webexpress)\
**Replies:** 4\
**Last updated:** [October 25, 2024, 7:39am UTC](https://forums.creativeclouddeveloper.com/t/email-that-can-be-sent-with-the-subscription-or-purchase/8553 "2024-10-25T07:39:53Z")

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Is there a way that an email with a message can be sent to users who purchase or subscribe to my plugin? FastSpring has this option. I think it’s a template email. After a customer purchases a product on the marketplac…

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## [Is there an official template to unsubscribing from a plugin subscription?](https://forums.creativeclouddeveloper.com/t/is-there-an-official-template-to-unsubscribing-from-a-plugin-subscription/8507)

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**Author:** [@webexpress](https://forums.creativeclouddeveloper.com/u/webexpress)\
**Replies:** 3\
**Last updated:** [October 22, 2024, 8:30am UTC](https://forums.creativeclouddeveloper.com/t/is-there-an-official-template-to-unsubscribing-from-a-plugin-subscription/8507 "2024-10-22T08:30:52Z")

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A few months back I changed one of my plugins to a subscription model (I need to pay the bills). I set it at a low price and wanted to see if it would work. Since then I’ll get multiple emails per week asking to cancel …

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## [How to see how many subscribers subscribe to my plugin](https://forums.creativeclouddeveloper.com/t/how-to-see-how-many-subscribers-subscribe-to-my-plugin/8362)

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**Author:** [@webexpress](https://forums.creativeclouddeveloper.com/u/webexpress)\
**Replies:** 1\
**Last updated:** [October 22, 2024, 4:56am UTC](https://forums.creativeclouddeveloper.com/t/how-to-see-how-many-subscribers-subscribe-to-my-plugin/8362 "2024-10-22T04:56:43Z")

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My plugin is posted on the Adobe Marketplace as a paid subscription. Is there a place where I can see how many subscribers I have for my plugin?

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## [Cant submit new version for my adobe plugin app](https://forums.creativeclouddeveloper.com/t/cant-submit-new-version-for-my-adobe-plugin-app/8427)

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**Author:** [@talha29](https://forums.creativeclouddeveloper.com/u/talha29)\
**Replies:** 1\
**Last updated:** [October 21, 2024, 6:43pm UTC](https://forums.creativeclouddeveloper.com/t/cant-submit-new-version-for-my-adobe-plugin-app/8427 "2024-10-21T18:43:30Z")

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Here is my HostList: \<HostList\> \<Host Name="PHXS" Version="\[0.0,99.9\]" /\> \<Host Name="PHSP" Version="\[0.0,99.9\]" /\> \<Host Name="IDSN" Version="\[0.0,99.9\]" /\> \<Host Name="AICY" Version="\[0…

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## [Plans to improve Creative Cloud Marketplace UI and plugin ranking?](https://forums.creativeclouddeveloper.com/t/plans-to-improve-creative-cloud-marketplace-ui-and-plugin-ranking/8336)

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**Author:** [@tim35050](https://forums.creativeclouddeveloper.com/u/tim35050)\
**Replies:** 7\
**Last updated:** [August 29, 2024, 8:54am UTC](https://forums.creativeclouddeveloper.com/t/plans-to-improve-creative-cloud-marketplace-ui-and-plugin-ranking/8336 "2024-08-29T08:54:54Z")

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I’m probably not the first to notice this, but the plugin sections of CC need a lot of love. It makes plugins look like an abandoned Adobe project, and there are many bugs that make it difficult to find the right plugin …

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## [UXP updates via CCD are buried](https://forums.creativeclouddeveloper.com/t/uxp-updates-via-ccd-are-buried/2711)

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**Author:** [@gregbenz](https://forums.creativeclouddeveloper.com/u/gregbenz)\
**Replies:** 2\
**Last updated:** [August 27, 2024, 4:14pm UTC](https://forums.creativeclouddeveloper.com/t/uxp-updates-via-ccd-are-buried/2711 "2024-08-27T16:14:50Z")

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Unless I’m missing something, I don’t think most people will find updates to their UXP panels. When a new version is available, it will show as a blue update option on the panel. But this seems to require a CCD restart …

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## [Why are plugin developers not able to view coupon-code-usage information? Best workarounds?](https://forums.creativeclouddeveloper.com/t/why-are-plugin-developers-not-able-to-view-coupon-code-usage-information-best-workarounds/8163)

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**Author:** [@king\_anton](https://forums.creativeclouddeveloper.com/u/king_anton)\
**Replies:** 2\
**Last updated:** [July 31, 2024, 4:57pm UTC](https://forums.creativeclouddeveloper.com/t/why-are-plugin-developers-not-able-to-view-coupon-code-usage-information-best-workarounds/8163 "2024-07-31T16:57:30Z")

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When users install your plugin, they’re able to input coupon codes that can give them certain discounts. The thing is… Adobe Plugin developers have no way of viewing information about what coupon codes are being used, ho…

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