# Plugin not loading for new file **URL:** \ **Category:** UXP Plugin API\ **Created:** [February 3, 2021, 10:29am UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506 "2021-02-03T10:29:19Z")\ **Posts on this page:** 9\ **Page:** 1
**Author:** ![robintindale](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/robintindale/32/415_2.png) [@robintindale](https://forums.creativeclouddeveloper.com/u/robintindale)\ **Post date:** [February 3, 2021, 10:29am UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/1 "2021-02-03T10:29:19Z")
The plugin panels opens blank and refuses to load any content when creating a new file. I noticed this on our complicated panel plugin so I reproduced it on a very simple panel plugin (just a `

`) and I’ve attached the repro video and plugin below. The chrome inspect view does show the correct HTML elements but they’re not displaying in XD. The steps to reproduce just seem to be creating a new file and 80% of the time the panel will be blank. As I’m using a development plugin, using “Reload Plugins” does fix the problem, but that’s not an option with production plugins. XD version: 36.2.32.5 OS: MacOS Big Sur 11.1 Simple plugin: [prototype-crash-plugin.zip](https://forums.creativeclouddeveloper.com/uploads/short-url/dA3eD8J8eyapgmvi8mxkSwGj7Tn.zip) (6.5 KB) Video: > **[monosnap.com](https://monosnap.com/file/jg9Q1hvI6Geqo7IQRmwoszOshBwkeV)** > > Monosnap screenshot tool for Mac and PC with own cloud storage. Take screenshots, record videos and upload files directly to the cloud. Just in one click. ---
**Author:** ![kerrishotts](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/kerrishotts/32/8_2.png) [@kerrishotts](https://forums.creativeclouddeveloper.com/u/kerrishotts)\ **Post date:** [February 3, 2021, 4:02pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/2 "2021-02-03T16:02:17Z")
@DavidXD ^^^^ (Sounds familiar to another issue with panels not loading – did that get into XD 36.2 or is it coming for 37?) ---
**Author:** ![DavidXD](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/davidxd/32/909_2.png) [@DavidXD](https://forums.creativeclouddeveloper.com/u/DavidXD)\ **Post date:** [February 3, 2021, 10:20pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/3 "2021-02-03T22:20:25Z")
Thank you for letting us know about this issue and for providing a simple test plugin. That makes it a lot easier for us to investigate. I was able to reproduce the problem on my Mac and logged a new bug with our team. As @kerrishotts stated, this is similar to another known bug that we have scheduled to be fixed in XD 37. ---
**Author:** ![cpryland](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/cpryland/32/1172_2.png) [@cpryland](https://forums.creativeclouddeveloper.com/u/cpryland)\ **Post date:** [February 3, 2021, 11:23pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/4 "2021-02-03T23:23:09Z")
Is this the same bug that sometimes causes a plugin to go completely disabled until re-installed? That one’s only scheduled to be fixed in an XD 37.1 hotfix… ---
**Author:** ![robintindale](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/robintindale/32/415_2.png) [@robintindale](https://forums.creativeclouddeveloper.com/u/robintindale)\ **Post date:** [February 4, 2021, 1:56pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/5 "2021-02-04T13:56:30Z")
Ah good, thanks for the response. Any estimates when 37 will ship? ---
**Author:** ![vinhla](https://avatars.discourse-cdn.com/v4/letter/v/7ab992/32.png) [@vinhla](https://forums.creativeclouddeveloper.com/u/vinhla)\ **Post date:** [February 22, 2021, 8:30am UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/6 "2021-02-22T08:30:30Z")
Hi @DavidXD Thanks for the info, I’m just following up on an ETA for XD 37. ---
**Author:** ![kerrishotts](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/kerrishotts/32/8_2.png) [@kerrishotts](https://forums.creativeclouddeveloper.com/u/kerrishotts)\ **Post date:** [February 22, 2021, 2:15pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/7 "2021-02-22T14:15:00Z")
37.1.32 is rolling out today. If you don’t see it in your Creative Cloud App, go to Updates tab, click on •••, then “Check for Updates”. ---
**Author:** ![cpryland](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/cpryland/32/1172_2.png) [@cpryland](https://forums.creativeclouddeveloper.com/u/cpryland)\ **Post date:** [March 10, 2021, 4:52pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/8 "2021-03-10T16:52:48Z")
And, to confirm, this includes the fix for the plugins that are disabled until re-installed that someone at Adobe reported to me? ---
**Author:** ![kerrishotts](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/kerrishotts/32/8_2.png) [@kerrishotts](https://forums.creativeclouddeveloper.com/u/kerrishotts)\ **Post date:** [March 10, 2021, 5:34pm UTC](https://forums.creativeclouddeveloper.com/t/plugin-not-loading-for-new-file/2506/9 "2021-03-10T17:34:31Z")
That was my understanding.