# Trouble with Developer Console

**URL:** <https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624>\
**Category:** Plugin Marketplace\
**Created:** [August 5, 2023, 12:37pm UTC](https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624 "2023-08-05T12:37:14Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![hideo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/hideo/32/3329_2.png) [@hideo](https://forums.creativeclouddeveloper.com/u/hideo)\
**Post date:** [August 5, 2023, 12:37pm UTC](https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624/1 "2023-08-05T12:37:14Z")

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Hello.

I have been having trouble with my developer console display since the other day.  
I would like to solve this problem, but I can’t see where to contact for help.  
\*Please point out if I am posting in the wrong place.

I tried deleting the browser cache, etc., but to no avail.

Describe symptoms

The list screen no longer updates like this and I am unable to upload new versions of plugins.  
It keeps going round and round.

Once it showed a server error as below.

Service getProjectById failed. Error code: 500 ,  
Error message: Internal Server Error ,  
Request ID: (presumably an administrative ID)

 ![スクリーンショット 2023-08-05 212054](https://us1.discourse-cdn.com/flex015/uploads/xdplugins/original/2X/8/852aec5544a1599bbf1dee1ff367c313bcd92b21.png)

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<div class="post-metadata">

**Author:** ![hideo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/hideo/32/3329_2.png) [@hideo](https://forums.creativeclouddeveloper.com/u/hideo)\
**Post date:** [August 7, 2023, 1:26am UTC](https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624/2 "2023-08-07T01:26:23Z")

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It seems to have been fixed after a day or so.

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<div class="post-metadata">

**Author:** ![Erin\_Finnegan](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/erin_finnegan/32/100_2.png) [@Erin\_Finnegan](https://forums.creativeclouddeveloper.com/u/Erin_Finnegan)\
**Post date:** [August 7, 2023, 2:14pm UTC](https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624/3 "2023-08-07T14:14:29Z")

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> [@hideo](#):
>
> I can’t see where to contact for help.

You can reach out to [ccintrev@adobe.com](mailto:ccintrev@adobe.com) next time.

Glad it cleared up!

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<div class="post-metadata">

**Author:** ![hideo](https://sea1.discourse-cdn.com/flex015/user_avatar/forums.creativeclouddeveloper.com/hideo/32/3329_2.png) [@hideo](https://forums.creativeclouddeveloper.com/u/hideo)\
**Post date:** [August 7, 2023, 3:33pm UTC](https://forums.creativeclouddeveloper.com/t/trouble-with-developer-console/6624/4 "2023-08-07T15:33:28Z")

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Thanks!!

I will consult with the email address listed if I ever have any further questions.