It’s been a while since I’ve been trying to figure out how to open Adobe XD on MacBook Pro.
It crashes before opening.
I tried all the following:
- Remove the plugins folders
- reboot the machine
- update to the latest version
- try with previous version
- start by holding down the shift key
- read other info on internet
but I still haven’t been able to fix it, but still nothing.
Any other suggestions?
my Cash log starting like this:
Process: Adobe XD [33610]
Path: /Applications/Adobe XD/Adobe XD.app/Contents/MacOS/Adobe XD
Identifier: com.adobe.xd
Version: 41.1.12.9 (41.1.12.9)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe XD [33610]
User ID: 501
Date/Time: 2021-07-21 08:30:15.809 +0200
OS Version: macOS 11.4 (20F71)
Report Version: 12
Bridge OS Version: 3.0 (14Y908)
Anonymous UUID: BF8F5269-FB6C-8622-ECD9-E81788433195
Sleep/Wake UUID: 18684857-53F1-4F7C-B2A9-BAF6B59CBA07
Time Awake Since Boot: 3000000 seconds
Time Since Wake: 430000 seconds
System Integrity Protection: enabled
Crashed Thread: 36 Dispatch queue: com.google.FIRCoreDiagnostics
Exception Type: EXC_BAD_INSTRUCTION (SIGILL)
Exception Codes: 0x0000000000000001, 0x0000000000000000
Exception Note: EXC_CORPSE_NOTIFY
Termination Signal: Illegal instruction: 4
Termination Reason: Namespace SIGNAL, Code 0x4
Terminating Process: exc handler [33610]
Application Specific Information:
dyld: in dladdr()
… and a long list of other messages.