@Erin_Finnegan Is there an opportunity here for CCD to be able to update itself when clicking “check for updates” without requiring a restart or logout/login?
Having to logout or restart to see updates does not sound like expected behavior… it’s not my experience… I’ll ask that team.
Vlad was complaining about this too via Slack:
No, I would like to have the option to update available. Currently, no matter when I click the “Check for updates” button, there is never any update available for my installed apps (except for XD - that seems to be working fine). I’m guessing it’s something related to the cursed profiles stuff.
A shaman… I regularly need to go through step 5 to get updates:
Available updates not listed for Adobe Creative Cloud apps.
In the case of lightroom classic, I recently had to remove and the reinstall.
I’ve had to remove the OPM.db file so often that I’ve considered making it part of a boot script.
I’ll run it by the CCD team…
(I don’t think the problem is cursed profiles.)
I’ll also run this by this UPIA team:
On a related note, when UPIA fails, it’s very hard to see why unless you go to the trouble of running it via the command line. Is there a way for CCD to help show UPIA’s logs? That would be helpful for troubleshooting various issues where UPIA won’t launch, gets stuck, etc.
I suspect if you run the log collector tool (the same one from the ExManCmd days) you’ll get a better log, but would you, a developer, be able to read that log? I’m not sure.
That said, I think the logs are here:
Windows: C:\Users\user name\AppData\Roaming\Adobe\UPI\Log
macOS: /Users/user name/Library/Application Support/Adobe/UPI/Log/
I agree that the errors should show up in the Creative Cloud desktop app … you mean after a double-click install, right?