As mention above none of my packages can be install.
Windows 10 response is: This file does not have an app associated with it for performing this action.
CCX files being installers don’t need to be associated.
I need to use UDT to load plugins that won’t install
All my CC programs are up to date
Can someone help please?
On Windows, right-click the .ccx file and choose “Open with…” In the context menu that opens, scroll to the bottom and click “Look for another app on this PC.” An Explorer window will open. Choose the “UnifiedPluginInstallerAgent.exe” file at the end of the path below, and then click “Open.”
C: > Program Files > Common Files > Adobe > Adobe Desktop Common > RemoteComponents > UPI > UnifiedPluginInstallerAgent >UnifiedPluginInstallerAgent.exe
If you can’t find the “UnifiedPluginInstallerAgent.exe” file, you’ll need to reinstall/repair the CCD app.
Thank you so much for the prompt reply.
I thought adding the association did it, but it only loaded the plugin.
I uninstalled & re-installed both Photoshop & UDT, but it still doesn’t install any plugins.
I made a backup of my existing plugins and re-packaged all in case something isn’t right, still does not install
Have you tried the above? Reinstalling the Creative Cloud Desktop app is sometimes necessary. Not sure if it’ll work for you, but it’s been reported to work.
The problem re-appeared this morning.
I re-checked the association. It’s ok
checking CCD update started PS & Br update
Downloaded CCD & re-installed it
Double clicking the ccx file looks like it is starting to install, but fails immediately
Any idea on how to resolve this???
Tried to install manually but it failed status = -198
having a similar error trying to install an adobe indesign uxp script on a corporate machine. (installs fine on my personal machines… did you figure this out?
Does the UXP script use a .ccx file to install? Are corporate machines Windows or Mac?
Will just mention that there is a larger issue with some Windows computers where they briefly see a command-prompt window open and close, and that ends the installation process for .ccx files. No error messages. It just dies. Based on the Adobe tech support reports from these customers, Adobe is unaware of this issue and blames it on the developer’s .ccx file. However, all .ccx files exhibit the same behavior on computers affected with this problem. Command-line installation seems to provide one way around this, but it’s not easy for many people to understand.
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Hi @pdophoto ,
Can you please share the logs from your machine using CC log collector tool (available here - How to use the Creative Cloud Log Collector tool ) to help us debug this issue? Capture the logs when you face the issue as they are cleaned after some time.
You can send the log files to vvarshne at adobe dot com instead of uploading them to server.
Thanks.
I am having this exact issue now with a .ccx file for Photoshop. No error message and the UPIA opens for a second then closes. I have tried to just open the exe file and it won’t open. I wish I could find something about this issue.
Command-line installation still works: https://helpx.adobe.com/creative-cloud/help/working-from-the-command-line.html .
The fact that command-line installation works would seem to offer a solution for Adobe to this long-standing, ongoing issue. There must be some way to test for successful installation, and if it returns false, then run command-line to see it if it works. Third-part installers like ZXPInstaller, Aerscripts+aeplugins, and Anastasiy all still work and I understand they are running command-line installation in the background. If these third-party installers can do it, why can’t Adobe???
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I’ve unmarked this as solved because of the reports during Office Hours that this is an ongoing issue: CCX double-click installation fails silently for 2% of Windows users.