If a paid plugin's subscription is cancelled, does the plugin get automatically removed from their Photoshop? What about failed payments?

Plugin Marketplace
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Trying to figure out how exactly this works and what the sequence of events is on the Adobe side of things.

Imagine a user subscribes to a paid Photoshop plugin with a monthly subscription. If they cancel their subscription 4 months in, what is the process of disabling access to the plugin? Do they get auto-uninstalled at the end of the current billing period? Do the plugins still appear in their Plugins section of Creative Cloud? What about inside of Photoshop, like if they have the plugin set up in their interface, where they could click the icon and use it, would that still show up but direct them to update their subscription? Or does it get totally removed?

Same questions as it relates to failed payments from the user. If their FastSpring/Adobe Exchange monthly payment fails, does the plugin get insta-removed from their Photoshop/Creative Cloud?

Can’t find any info on this, trying to understand how it works from a user-experience standpoint.

Thanks!

1 Like
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I’m sure some people here have experience with this…

…from what I’ve seen with paid plugins, there’s usually a registration code of some sort, and when the code expires the plugin stays installed but the UI is disabled until you get a new valid code. That all seems up to the developer. Also my examples are usually from plugins outside the Exchange Marketplace, or at least a developer who has set up a registration of some sort.

I’ll leave it to others to say more.