We ran into an issue where multiple macOS users installing UXP plugins via .CCX file in macOS Sonoma outside of our Marketplace get error -2 from the Creative Cloud desktop app.
If you try to install the .CCX using the command line tool UPIA as a fallback, UPIA throws error -152.
This is a result of strict macOS permissions. Here’s how to fix this installation issue. First follow these step from this helpX page:
System Settings > Privacy & Security > Full Disk Access. Select Add an application and then add the Creative Cloud desktop app, if not already present. Turn on the settings for the Creative Cloud desktop app. Then, relaunch the Creative Cloud desktop app and try installing the extension or plugin again.
In addition to the above, you’ll need to give the “Adobe Desktop Service” Full Disk Permissions. Here’s where to find it:
/Library/Application Support/Adobe/Adobe Desktop Common/ADS/Adobe Desktop Service
Note that this is in the root Library folder, not the User library location.
One way to quickly reach this location is to go to the desktop, click the Go menu > Go to Folder… and paste in the path above.
Grant Full Disk Access permission to Adobe Desktop Service.app via the same process quoted above, relaunch the Creative Cloud desktop app, and try installing the plugin again.
If you’re navigating via Terminal, here’s the path:
/Library/Application\ Support/Adobe/Adobe\ Desktop\ Common/ADS/Adobe\ Desktop\ Service.app