Our Icons 4 Design plugin has been getting roughly 10K installations/month in recent months, but we very occasionally (maybe twice in past month) get complaints about installation failures.
It seems to be “error 5”, and only on Windows. (That latter may be a red herring.)
I suspect it may be “out of storage” since the 10MB download expands into 50MB+. (Yes, thousands of icon files.)
When it comes to installation problems, of course we’re entirely in the dark, and don’t really have any recourse, so I’m grasping for straws here. Could anyone at Adobe at least tell me what “error 5” would mean?