I can see an “Adjustment due to adobe split pay issue-BC” entry in FastSpring on 29.04.2026.
However, there seems to be an issue again – no sales have been logged after that date. ![]()
Can anyone else confirm this?
Since no further information is coming from Adobe, and users are seeing duplicate product rows and cryptic plugin IDs instead of plugin names, I think I know what’s happening behind the scenes.
FastSpring has two store types internally: the old “Classic” store and the newer “Contextual” store. It looks like Adobe/FastSpring has switched over to the Contextual store, since pop-ups are now available on Adobe Exchange – previously, clicking “Buy” opened a new tab, whereas now it opens a pop-up.
This switch also explains the new entries for each plugin in FastSpring: when migrating to the Contextual store, new products have to be created in the FastSpring backend. Another giveaway is the word “context” appearing in the plugin names.
I know this because I also use FastSpring for some of my other products.
I hope this sheds some light on what’s happening behind the scenes, and I hope Adobe steps in on this. It’s an important topic for all of us, and the current situation is very disappointing. Coupon codes previously created by Adobe still aren’t working, and the cryptic plugin names are very confusing.
