As of April 16th 2026, all earned revenue has stopped appearing inside of the FastSpring portal for Adobe Exchange developer plugins. At the same time all coupon codes have broken and stopped working on Adobe Exchange listings/checkout pages.
I contacted another plugin developer and they have observed the same issue at about the same starting time period.
And to clarify how I’m certain this isn’t just some “revenue shortfall, people aren’t paying for your particular plugin” fluke, my plugin has earned between $600-$800/week for the last 12 months consistently. It’s subscription based, I have many ongoing users who are still actively using it, and I’ve had continued new acquisitions during this time period for the paid plugin. The drop to $0 is clearly caused by something becoming broken/unsynced between FastSpring / Adobe Exchange / the developer portal to where earned income isn’t being sent to, or showing up in the reports, where it needs to go.
This is a MAJOR URGENT issue impacting Adobe Exchange plugin developers that needs immediate attention. PLEASE INVESTIGATE AND FIX ASAP!!!
(NOTE: I noticed a recent visual update/difference in the FastSpring checkout widget on the Adobe Exchange listing pages, not sure if the two are connected and if perhaps a recent update somehow broke connections between existing plugins / developer accounts / the FastSpring account on the backend.)